top of page
Image by Thanos Pal

Privacy Policy

1. Our Privacy Commitment to You

German Life Global  Ltd ("GLG") is committed to protecting the privacy of our customers. The GLG Privacy Policy ("Privacy Policy") applies to all personal data we collect or submit to us, including through our website (our "Site") and any mobile sites, applications, widgets and other mobile interactive features (collectively, our "Apps") or through official social media pages that we control (our "Social Media Pages") and HTML-formatted email messages we send you (together with social media pages, Apps, etc.) programs and websites, collectively the "Sites") collect or submit personal data. By providing us with personal data, you agree to the terms and conditions of this Privacy Policy.

2. Personal data

What personal data do we collect?

"Personal data" means data that can identify you personally, such as:

  • Name

  • user name

  • Mailing address (including billing and shipping addresses)

  • Telephone numbers (including home and mobile numbers)

  • email address

  • Credit and debit card numbers

  • personal image

  • Social media account ID

  • Country of Residence

  • School name and address

  • Company name and address

  • Preferred education courses

  • preference

  • Browser and Device Information

  • Server log file data

  • Information Collected Through Cookies, Web Beacons and Other Technologies

  • Application usage data

  • Demographic and other information you provide

  • location data

How do we collect personal data?

We and our service providers collect personal data in a number of ways, including:

  • Collected through the site:  We may collect personal data through the Site, such as when you subscribe to newsletters or make a purchase.

  • Offline collection:  We may collect personal data from you offline, such as when you contact customer service.

  • Collected from other sources:  We may receive your personal data from other sources, such as public repositories, co-promoting partners, social media platforms, your friends on social media platforms or others who are otherwise associated with you on social media platforms, and other third parties. For example, if you choose to link your social media account to your website account, certain personal data about your social media account will be shared with us, which may include personal data that forms part of your or your friend's profile .

  • Via your browser or device:  Some data is collected by most browsers or automatically through your device. We will use this information for statistical purposes and to ensure the proper functioning of the site.

  • Via server log:  Your "IP address" is a number that is automatically assigned by your Internet Service Provider (ISP) to the computer or device you are using. Every time a user browses the site, the IP address will be automatically recognized and recorded in our server log files, and the browsing time and pages visited will also be recorded at the same time.

  • Using cookies:  Cookies allow web servers to transmit data to a computer or device for record keeping and other purposes. If you do not wish to have information collected through the use of cookies, most browsers provide a simple procedure that enables you to refuse the use of cookies. To learn more about cookies, please see To learn more about our use of cookies, please see our cookies policy.

  • through your use of the application.  When you download and use an application, we and our service providers may track and collect application usage data based on your device number, such as the date and time the application on your device accesses our servers, and What data and files are downloaded by the application.

  • Collect from you:  Information such as birth month, age group, gender and postal code and other information such as your preferred communication method will be collected when you voluntarily provide it.

  • Actual location:  We may collect the actual location of your device.

In some cases, we may use third-party payment services to process purchase orders and/or receive donations made through the Site. In these circumstances, your personal data may be collected by those third parties instead of us, and will be governed by the privacy policies of those third parties rather than this Privacy Policy. We have no control over and are not responsible for the use or disclosure of your personal data by these third parties.

How do we use personal data?

We may use personal data for the following purposes:

  • To respond to your inquiries and fulfill your requests, such as sending you newsletters or responding to your questions and comments.

  • To send you administrative information, such as changes to the site and our terms, conditions and policies. Because such information may be important to your use of the site, you cannot opt out of receiving such information.

  • To complete and fulfill your purchase orders and/or donations, such as processing your payments, sending you the products you ordered, communicating with you about your purchase orders and providing you with related customer service.

  • Provide you with updates and announcements about our products, promotions and programs, and send you invitations to special events, with your consent.

  • To allow you to communicate with other users through the Site, as permitted by the applicable Site.

  • To allow you to use message boards, chat rooms, profile pages, blogs and other services that allow you to post information and materials (including our social media pages).

  • For our business purposes, such as analyzing and administering our business, market research, auditing, developing new products, enhancing our site, improving our services and products, determining usage trends, determining the effectiveness of our promotional activities, based on Develop site experience and content based on your past activities on the site, assess customer satisfaction, and provide customer service (including troubleshooting customer problems).

  • We use the information your browser collects from your device for statistical purposes and to ensure the proper functioning of the site.

  • For the purposes for which we use cookies, please see our cookies policy.

  • We use your device's actual location to provide you with personalized location services and content. We combine information about the physical location of your device with information about which advertisements you viewed and other information we collect and share this information with our promotional partners to enable them to provide you with more personalized content and research the effectiveness of advertising campaigns.

  • When we deem necessary or appropriate for the following purposes: (a) in accordance with applicable laws (including laws outside the country in which you reside); (b) to comply with legal process; (c) to respond to public and government agency requests require (including public and government agencies outside your country of residence); (d) enforce our terms and conditions; (e) protect the business operations of us or any of our affiliates; (f) protect us, our the rights, privacy, safety or property of affiliates, you and others; and (g) enable us to pursue available remedies or limit the damages we may suffer.

  • GLG will process your personal within and outside the EU/EEA/Switzerland for the primary purposes of completing your booking, providing you with the products and services you have ordered (including travel insurance), and customer service and promotions material. Since our servers are located in the United States, our sales teams are located in companies around the world, our head office is in Switzerland, and the schools where students choose to attend classes are also located in companies around the world, we may be in a relationship with our EU/EEA/ Your personal data is shared with affiliates, claims adjusters and business partners within and outside Switzerland. Business partners with whom we share data will only access personal data as necessary to process the orders you place on the site, such as those providing transportation assistance, accommodation or schools, and they will only receive what is necessary for that purpose data of. Business partners will not receive your personal data for their own promotional purposes. GLG processes your personal data in accordance with applicable privacy and data protection laws. If you have any questions about GLG's processing of your personal data, or wish to obtain a copy of your personal data held by GLG, or wish to correct or delete inaccurate personal data, please contact us.

3. Safety

We use reasonable organizational, technical and administrative measures to protect the personal data under our control. However, we cannot guarantee that data transmission or data storage systems over the Internet are 100% secure.

If you have reason to believe that your interactions with us are no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please contact us under the Contact Us section to notify us immediately We have questions.

4. Review, Amendment and Selection

We offer a variety of choices regarding our use and disclosure of your personal data for promotional purposes.

  • If at any time you wish to stop receiving our promotional communications, the easiest way is to use the unsubscribe feature in the promotional communications you receive. You may unsubscribe from promotional communications by emailing, calling or writing to us using the contact details described in the "Contact Us" section below. Please indicate in your request that you wish to opt out of receiving promotional communications from us.

  • In addition, if we have received and processed your request that we should not share your personal data with third parties for their promotional purposes, we will no longer share your personal data with third parties (including our affiliates) to disclose your personal data. If you wish to submit these requests, please let us know using the "Contact Us" form. Please make it clear that you request us not to disclose your personal data to our affiliates and/or other third parties for their promotional purposes.

  • Modifications are not immediately effective unless otherwise required by applicable law. We will endeavour to comply with your request as soon as reasonably practicable, but in any event we will comply with your request within no more than 30 days of our receipt of your request. Please note that if you choose to opt out of promotion-related communications, we may still send you important administrative communications, and you cannot opt out of administrative communications.

  • You have the right to access, review, correct, update, block, delete or otherwise restrict our use of personal data you have previously provided to us, please use the "Contact Us" form and clearly describe your request . In your request, please indicate which data you would like to change, whether you would like us to block your personal data in the database, or let us know what restrictions you would like us to place on the use of your personal data.

  • We will comply with your request in accordance with applicable law and as soon as reasonably practicable. Please be aware that despite the actions we have taken, there may still be some residual data in our databases and other records that has not been deleted or altered. In addition, please note that we may need to retain certain data for record keeping purposes and/or to complete any transactions you have initiated prior to requesting such modifications or deletions (such as when you make a purchase or participate in a promotion, You may not be able to modify or delete the personal data you provide until such purchase or promotion is complete).

5. Third Party Sites

This Privacy Policy does not apply to, and we are not responsible for, the privacy practices, data practices or other practices of any third party, including any third party operating a site that contains a link on the GLG Site. The inclusion of links on GLG sites does not imply endorsement by us or our affiliates of the linked sites.

Additionally, we may offer you the opportunity to use third-party features that allow you to post content to your social media accounts. Please note that any information you provide through the use of these features is subject to the relevant third-party privacy policy and not this Privacy Policy. We have no control over, and are not responsible for, any third party's use of the personal data you provide through these features.

We also do not sue other organisations such as Facebook, Apple, Google, Microsoft, RIM or any other application developer, application provider, social media platform provider, operating system provider, wireless service provider or device manufacturer ) collection, use and disclosure policies and practices, including any personal data you disclose to other organisations through or in connection with our Apps or our social media pages.


6. Retention period

We will retain your personal data for as long as is necessary to carry out the purposes described in this Privacy Policy.

7. Use of the Site by Minors

We offer plans for children and for adults to purchase. To protect children's privacy, we require parental consent for users who wish to book on these programs or order their brochures but are under the age of majority in their country of residence.

8. Sensitive Information

We generally ask you not to send or disclose to us any sensitive personal information (such as information about race or ethnicity, political opinions, religious or other beliefs, health or medical conditions, criminal records or information on trade union membership). In exceptional exceptions, such as insurance requirements, we will clearly tell you how to send or disclose sensitive information securely.

9. Updates to this Privacy Policy

We may amend this Privacy Policy. Please note the "Last Updated" instructions at the top of this page to see when this Privacy Policy was last updated. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. Unless otherwise required by applicable law, your use of the site following such revisions constitutes your acceptance of the revised Privacy Policy.

10. Contact us

If you have any questions or complaints about the Privacy Policy, please click here to contact us.

bottom of page